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If you have any special requirements due to health reasons or disability, please notify a member of staff at the LockerHouse box office on arrival - we will do our best to accommodate you and allocate an appropriate locker.
Dedicated cleaning crews
and toiletries
Hair care stations and
dressing tables.
Our organisation and team have over 20 years of experience within the UK events industry, building strong relationships with event organisers and promoters to offer the best and most convenient service to each festival. After recognising an increasing demand to provide extra facilities with a luxurious feel to festival goers, The Refresh Retreat was formed to combine added security and luxury toilet and showers to enhance customers festival experience.
If you have any special requirements due to health reasons or disability, please notify a member of staff at the LockerHouse box office on arrival - we will do our best to accommodate you and allocate an appropriate locker.
Yes! If you have your Lockerhouse wristband you will be able to access your lockers 24 hours a day. LockerHouse box office opening hours differ with each festival, but are usually open until late at night and open again from early in the morning (9am - 9pm).
Of course you can share your locker, however please be aware that the locker size (25cm wide x 15.5cm deep x 10cm high) is suitable for smaller items only. There is also only one power supply to charge one device at a time.
The locker fee covers one wristband, one padlock and two keys for the duration of the festival. If you are planning to share your locker, you must purchase an additional wristband from the onsite LockerHouse box office for £2.50 GBP. This will enable you both to enter the LockerHouse stand and access the lockers.
Please bring your LockerHouse voucher code (emailed prior to the event), ID, security password and relevant USB charging cable for your device. If you have forgotten your device's charging cable, there will be a limited number available to purchase from the LockerHouse onsite stand.
Yes - the fee on our website covers the entire duration on the festival as standard. However, some lockers are rented on a daily basis but this is stated on the LockerHouse website during the booking process (usually applicable to arena lockers only).
All power lockers support USB CHARGING - please bring your device's USB charging cable to charge them in the locker.
IMPORTANT - a regular domestic plug, inverters, hair dryers, straighteners etc. will not fit and is not supported. Forcing these devices into the power source will cause damage, any damage to the locker will be charged.
Only one device per locker can be charged, using a USB splitter is likely to trip the power system and cause an inconvenience to other users. Any damage to the locker will be charged.
Unfortunately not, our lockers are only designed to support smaller devices. Each locker is supplied with 800 milliamps which is suitable for charging a mobile phones, ipods, and cameras.